ATV UTV Catalog
Rad Powersports

Returns / RMA

  • All returns will require a pre-approved Return Goods Authorization (RGA) number. The RGA number must be written and clearly visible on the outside label of the shipping box/container.
  • All returns are subject to inspection for determination of credit. All returned must be in its original retail packaging.
  • Product must be returned within 30 days of date Return Goods Authorization is issued. 
  • Descriptions of any damage to product or packaging must be provided to Rad Parts when the RGA is created. Product received without prior indication of damage may result in loss of credit for your refund or being returned to you and paying ofr applicable freight charges
  • Any defective items having a Manufacturer’s Direct Warranty must be returned directly to the manufacturer. 
  • All sales are final on closeout or discontinued items. Returns for closeout or discontinued items will not be accepted. If a closeout or discontinued item is defective, under warranty, or miss-shipped a credit may be issued.
  • All sales are final on items 180 days from the invoice date. No RGA or credits will be issued for items purchased more than 180 days prior to when the RGA is created.
  • All shortages or discrepancies must be reported within 45 days of receiving the product. Any product not originally purchased from Rad Parts will be returned to you with applicable freight charges.
  • Return Shipping will be paid by the customer
All returns must be sent to:
Rad Parts
Attn: Returns Department
743B Wakefield Ct
Oakdale, Ca, 9561

 

Return Information

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